Tag us on social media #triquatics

Main Menu

TRIQUATICS CUSTOMER SERVICE

AquaCash Earning Tiers (Must have a Triquatics.com Account)

Amount Spent AquaCash Earned
$20 $1 AquaCash
$40 $2 AquaCash
$60 $3 AquaCash
$80 $4 AquaCash
$100 $5 AquaCash
and so on..... ..and so on...
Orders $1200 and Over will receive the maximum of $60 AquaCash (Max Per Order)

Spending AquaCash

AquaCash can be used towards items purchased on our website. Your AquaCash account will be credited once your original order is marked with a status of "Shipped". Your current AquaCash balance can be found in the "My Account" section.


Expiration

If you do not spend your AquaCash within 1 year (12 Months, 365 Days) from the date earned, your amount will expire and be automatically deducted from your balance. There can be no refunds for expired AquaCash.


Returns

If you elect to return an item from which you earned AquaCash, the amount of AquaCash earned from the returned item will be deducted from your balance once we process your return. If this AquaCash has already been used we will deduct the equivalent amount from the total credited to your original payment method.


Terms & Conditions

Triquacits.com reserves the right to change or end the AquaCash rewards program at any time. Any AquaCash earned prior to termination of this program will be honored according to the terms and conditions of the program. AquaCash is worth its face value equivalent to the US dollar on Triquatics.com - but has no cash value beyond Triquatics.com. AquaCash can only be redeemed toward the purchase price of another Triquatics order, and can never be exchanged for cash or credit back to a credit card. AquaCash is non-transferrable and expires after 12 months. Shipping charges and taxes do not count toward order totals used to calculate AquaCash earnings, and conversely, redeemed AquaCash does not detract from your eligible earnings total. The AquaCash rewards program cannot be combined with other promotions, and will not be earned on items that are price-matched or otherwise discounted from the advertised price. You must be logged into your Triquatics customer account to access and redeem your existing AquaCash balance as well as to earn new AquaCash.


Exceptions

AquaCash for the following brands can only be earned at 1%: Waterbox Aquariums, Neptune Systems, Red Sea, and EcoTech.